P22-126 - Supply and Install Session Initiation Protocol (SIP) Trunk Services

Address:
York University
Procurement Services
4700 Keele Street
Toronto, Ontario
Canada, M3J 1P3
 
Description:
Background & Context
The Department of University Information Technology (“UIT”) is York’s central information technology services unit which provides a wide range of information technology services to York’s faculty, staff and students in support of the University’s academic, research and administrative goals. York has had success with its current telecommunication systems.  Four (4) factors suggest that this is a perfect opportunity to revisit its current and future communication needs:
 

• • • • Technology development continues to expand the range of service offerings in terms of driving the overall operational efficiencies;

• • • • York’s growth continues to have an impact on the need for better telecommunication related services;

• • • • York’s interest in being well positioned to take advantage of emerging and evolving applications and services; and

• • • • York’s intent with respect to developing a mutually beneficial and broad-based relationship with the Selected Proponent.

• A high availability resilient Geo diverse SIP trunking solution;
• Porting of existing Direct in Dialed (“DID”) numbers;
• Administrative End-User interface to manage SIP trunk provisioning for the addition and or deletion of Sip trunks as required;
• Telephone long distance services for York’s administration, faculty, student residence and on-campus businesses;
• The infrastructure necessary to support the services provided on an ongoing basis;
• Competitive pricing structure that will achieve optimal financial benefits;
• The most appropriate levels of product and service quality and delivery;
• Resources necessary to take advantage of, and benefit from, the ongoing regulatory and technological changes in the industry; and
• Reports that monitors and evaluates the performance (both commercial and technical) of the products and services delivered.

• Acknowledgement (Section 4.9 and Section 9.0) (File type: .pdf) - Required
• Executive Summary and Qualifications (Sections 4.1 and 4.2)(File type: .pdf) – Required
• Methodology & Timetable/Work Plan (Sections 4.3 and 4.4)(File type: .pdf) – Required
• References (Section 4.6) (File type: .pdf) – Required
• Financial Considerations (Section 4.5) (File type: .pdf) – Required
• Network Configuration and/or drawings (Section 4.3) (File type: any) – Required
• Examples of Statistics and/or reports that is available to York (Section 4.3)(File type: any) – Required
• Samples of a monthly invoice for each electronic delivery option offered (Section 4.3) (File type: any) - Required
• Current Security Certifications (Section 4.3) (File type: any) – Required
• Proponent’s Standard SLA (Section 4.3) (File type: any) – Required

1. Executive Summary and Qualifications;
2. Methodology and Timetable/Workplan;
3. Timetable / Workplan;and
4. Financial Evaluation.